Our approach
Expert advice and experience paired with meaningful relationships to create a home you love.
“The difference in approach between Legacy and our previous contractor was profound. Legacy explained everything to us in detail, asking if we had any questions along the way. They were patient and moved only as fast as we were comfortable with, giving us confidence in the installation process. I had asked if they could troubleshoot my patio door, which the previous contractor had abandoned. They said sure, approached it as a challenge and were able to solve the problem.
The Legacy crew was efficient and went about the window installation process without fanfare—we hardly knew they were there. The quality of Legacy’s installation and finishing was far superior to our previous installation. The crew was cooperative and helpful, and little things that arose were discussed and our input was requested and valued. We are very pleased with the customer service and workmanship provided by Legacy Windows and would not hesitate to recommend them to anyone.” – Robert
Homeowners
As an owner, you can relax and let us do the heavy lifting. We handle the entire project from beginning to end with our full service in-house team—from client care to operations to field staff, we’re able to seamlessly and expertly integrate new windows and doors into your home. We’ll have an initial chat to determine your goals, needs, and budget. Let us know if you have an idea of the style you’re after, or if there are any existing homes or photos you feel inspired by, then sit back and let us work our magic. We’re here to educate and guide you through the process.
- UNDERSTAND YOUR SPECIFIC NEEDS AND REQUIREMENTS
- ACTIVELY GUIDE AND EDUCATE YOU THROUGHOUT THE PROCESS
- ADVISE ON THE BEST PRODUCTS AND SOLUTIONS BASED ON YOUR NEEDS
- FULL TEAM INTEGRATION TO HANDLE THE ENTIRE PROJECT
Contractors
You’ve got a lot on your plate already, which is why we’re a one-stop-shop that handles everything windows and doors. Our products will fit into any size budget, whether small, big, or luxury. Bring some photos or plans of your project when we meet, and we’ll start things off right with proper advice and recommendations for you. Once you connect us with your client, we’ll take care of the process from there, guiding them through their options so they find the right products for their home. We offer in-house installation services for all our products to keep our warranties intact—and sparing you the work. Let us handle client needs and expectations as a preferred partner, and we’ll provide some extra peace of mind for everyone on the project.
- UNDERSTAND YOUR SPECIFIC NEEDS AND REQUIREMENTS
- ACTIVELY GUIDE AND EDUCATE YOU THROUGHOUT THE PROCESS
- ADVISE ON THE BEST PRODUCTS AND SOLUTIONS BASED ON YOUR NEEDS
- FULL TEAM INTEGRATION TO HANDLE THE ENTIRE PROJECT
Designers
Our full service design centre was created for you—so you can see and touch a variety of products with your clients to determine exactly what they’re looking for. We’re here to support the project however you need— whether that’s an initial meeting with you to learn what your client is after and how our products can work for them, or connecting directly with the client to work with them going forward. Stay focused on design and let us handle your client’s needs and expectations, and even installation when we reach that point.
- UNDERSTAND YOUR SPECIFIC NEEDS AND REQUIREMENTS
- ACTIVELY GUIDE AND EDUCATE YOU THROUGHOUT THE PROCESS
- ADVISE ON THE BEST PRODUCTS AND SOLUTIONS BASED ON YOUR NEEDS
- FULL TEAM INTEGRATION TO HANDLE THE ENTIRE PROJECT
Strata
Strata projects are one of our specialties—we’re equipped to handle very large projects while still being nimble enough to offer tailored customer service and project management. When you connect with us, we’ll have a chat to learn your goals and what you’re looking to achieve with new windows and doors in your complex. Bring along some photos, strata plan documents, and building plans to give the project an extra kickstart, and make sure you know how the project will be funded so we can move forward on the design. Our full service design centre allows councils to view our products and easily compare features and benefits, and we can even host information evenings in our boardroom. We carry an expansive range of products to fit a variety of building types and styles.
- UNDERSTAND YOUR SPECIFIC NEEDS AND REQUIREMENTS
- ACTIVELY GUIDE AND EDUCATE YOU THROUGHOUT THE PROCESS
- ADVISE ON THE BEST PRODUCTS AND SOLUTIONS BASED ON YOUR NEEDS
- FULL TEAM INTEGRATION TO HANDLE THE ENTIRE PROJECT
